A mental model is an explanation of someone’s thought process about how something works in the real world. It is a representation of the surrounding world, the relationships between various parts and a person’s intuitive perception about his or her own acts and their consequences. Mental models can help shape behavior and set an approach to solving problems (akin to a personal algorithm) and doing tasks. – wikipedia
Please look at the following articles related to Mental models:
The primary reason of usability testing is to determine and measure product ( consumer products, software, etc) usability capacity to meet its intended purpose and how the end users perceive it. In software & website usage, the test will be focus mainly to understand how the computer interfaces interact with human.
Head on to the following links for some useful reading:
The list will be continued..
Sometimes, users combine several existing products to solve a problem, not only revealing new uses for traditional products but also highlighting their shortcomings…Read more here
To get feedback about your product from user is important, but is not easy as it sounds. Business should invest time on how Continue reading “UX issue #4 – Non-Returning User Feedback”
Having a split test on common standard elements (UI related) is like asking whether ‘does brain important to your body?’
There’s only few good metrics or standards be used in measuring usability.
Here’s a few measurement/scales that I came across so far, that pretty useful for organization pertaining to usability research. Continue reading “UX usability scales”
UX research relatively new activities to most companies, but it get into the swing of things. The aim; simply to delight your customers, even the process involved isn’t quite as simple as it may sound. Continue reading “UX issue #2 – Avoid costly mistakes”
The exercise can be used for focus groups or purely usability test purposes.
The ultimate aim of this exercise is: Continue reading “1-day UX exercise”
The video shows how human focus works. It’s quite subjective to most; whether you can still focus on how many passes they’ve made, while noticing there’s a gorilla walk between them.